Your business runs across many channels.
Orders come in from your storefront and your counter. Conversations start on Instagram. Deliveries go out with a courier. Skibble connects them, so you can run all of it from one dashboard.
Too many tools shouldn't mean too many places to work.
Each one does its job. You are left moving between them just to understand what is happening today.
- A delivery partner has its own dashboard.
- Your POS has another.
- Your social accounts live somewhere else.
- Payments happen in another system.
Every delivery. One view.
Book a courier or deliver it yourself. Either way, the delivery lives on the order, and you follow it in the delivery hub. The courier's quoted price is passed through to the order: your customer pays it by default, and you can cover part of it.
Connect with
Uber Direct
On-demand couriers
DoorDash Drive
On-demand couriers
Trexity
Batching and printed labels
Skibble delivery partner
A local courier partner
Delivery by Kitchen
Your own drivers, recorded on the order
Third-party couriers are available in Canada.
Third-party couriers are not available in the US yet. Until they are, deliver it yourself and record it on the order.
See what matters in one place
- Live delivery status, from courier on the way to pickup through to drop-off
- Driver name and phone number, when the courier shares them
- Tracking links you can copy and send to your customer
- A delivery short code on every order
- Active, Completed, Batches and Analytics views in one delivery hub
- Performance by courier: completed, cancelled, average cost, average time and success rate
Your counter sales belong in the same picture.
Your business doesn't stop taking orders when customers walk through the door. Create the order at the counter or over the phone, and take payment on Square.
Connect Square
Link your Square account from Integrations in your dashboard.
Pair your readers and terminals
Choose a location and add each device with a code. It can then take payment for orders that come through Skibble.
See it with everything else
The sale is recorded on the order, next to your online orders, in the same dashboard and Finance Manager.
Square readers and terminals
- Square reader or terminal
- Orders
- Dashboard
- Finance Manager
One business. One view of your sales.
Turn conversations into customers.
Your customers are already messaging your business on Instagram. Connect your Instagram business account and answer those DMs from the Conversations inbox in your dashboard.
- They ask questions.
- They ask what's available this week.
- They want to place an order.
- They want to know if you can cater their date.
And when you need a hand, Pepper is there.
Inside a conversation, Pepper can draft a reply, make yours warmer, summarize a long thread or translate it. You read it and decide what gets sent. Pepper can also answer customer questions on Instagram within Meta's messaging window, start orders and send payment links, and you can take over at any time.
- Draft a reply
- Make it warmer
- Summarize thread
- Translate
Your tools should work together.
Your couriers keep delivering, Square keeps taking payments at the counter, and Instagram keeps bringing people in. Skibble connects that activity back to your business, so you can manage more of it from one place.
- Delivery
- Uber Direct
- DoorDash Drive
- Trexity
- Skibble delivery partner
- Delivery by Kitchen
- Point of sale
- Square readers and terminals
- Social
- Conversations inbox
- Pepper
- Payments
- Card checkout powered by Finix
- Cash
- Interac e-Transfer
- Bank transfer
One Skibble view.
- Orders
- Customers
- Sales
- Deliveries
- Conversations
Third-party couriers (Uber Direct, DoorDash Drive and Trexity) are available in Canada.
Third-party couriers (Uber Direct, DoorDash Drive and Trexity) are not available in the US yet. Square and Instagram are.
